SERVVIAN® Financial Intelligence Glossary

SERVVIAN® Financial Intelligence Glossary

The SERVVIAN® Financial Intelligence Glossary defines key financial, estimating, and GovCon cost structure terms used in labor-intensive businesses. It is designed for contractors, estimators, and decision-makers who need clarity on concepts like breakeven rates, indirect costs, G&A, and forecasting frameworks used within SERVVIAN® and FALIB®. Use this glossary to better understand how cost components connect to real-world estimating, pricing strategy, and profit protection.

Use the search below to quickly find definitions and understand how these terms connect to real-world estimating, pricing, and financial decision-making.

Showing all glossary entries.
Quick Terms: Net RateBreakevenTCIG&AVAB

About the FALIB® Suite

FALIB® is SERVVIAN’s financial intelligence system for analyzing labor-intensive businesses through forecast-driven cost structure, revenue alignment, and breakeven discipline.

Core Report

FALIB-Mr

FALIB-Mr means Master Report. It is designed for companies operating with a SOLD labor revenue stream only.

This makes it especially relevant for businesses that primarily generate revenue from their own sold labor and may be partially paying Davis-Bacon wages or other prevailing wage obligations.

FALIB-Mr can help identify the ripple impact of fringe shortfalls across the labor cost structure.

Best fit: companies with one primary revenue stream based on SOLD labor.
Core Report

FALIB-Sr

FALIB-Sr means Senior Report. It is built for businesses that operate with both SOLD labor and Pass-Thru support revenue streams, or for firms that need visibility into a hybrid model.

This makes FALIB-Sr a strong fit for businesses such as general contractors that may carry a blend of direct sold labor and pass-thru support activity.

Hybrid companies may require separate breakeven hourly rates for SOLD labor and Pass-Thru support labor.

Best fit: the most universal FALIB® report. Designed for companies with SOLD labor, Pass-Thru support, or hybrid revenue structures. In most cases, FALIB-Sr is the preferred report unless a company operates strictly under SOLD labor with prevailing wage considerations, where FALIB-Mr may be more appropriate.
Job-Level Report

FALIB-Jr

FALIB-Jr means Job Report. It can only be produced after completing either FALIB-Mr or FALIB-Sr first and then carrying that forecast analysis into a specific estimate.

Once a company completes its master or senior report structure and then finishes an estimate for a job to be bid, FALIB-Jr translates that higher-level forecast intelligence into a job-facing report.

Best fit: post-analysis, estimate-ready job review that extends forecast logic from Mr or Sr into the actual bid.
Key Cost Term

Net Rate

The Net Rate, sometimes referred to as the raw rate, is the true labor-related multiplier that must be understood in order to budget payroll cost correctly within the forecast structure.

Companies that do not clearly understand their net rate can misread actual labor exposure and create pricing distortion that later shows up as margin leakage or undercovered labor assumptions.

Key Cost Term

Raw Rate

The Raw Rate is another way of referring to the Net Rate. In SERVVIAN® language, this should be treated as the same core concept unless you are intentionally distinguishing terminology for audience clarity.

Because this rate influences labor budgeting and breakeven support, it plays a major role in how forecast analysis should be interpreted before pricing and profit are layered into the final estimate.

Key Cost Term

Breakeven Rate

The Breakeven Rate is the rate that covers everything up to the point of breakeven. It is not profit.

For some hybrid companies with two revenue streams, there may need to be one breakeven hourly rate for SOLD labor and another for Pass-Thru support labor.

Profit is then layered above those rates only after the breakeven structure is fully supported.

GovCon Relevance

Double Counting Control

In GovCon environments, one of the most important disciplines is ensuring that cost components are fully covered without being counted twice.

FALIB-Mr and FALIB-Sr help structure the underlying breakeven rates, while FALIB-Jr carries that logic into the job-level estimate.

Together, these reports support a cleaner breakdown that helps ensure all required elements are covered while avoiding duplication inside the rate structure.

Revenue Structure

SOLD Labor Revenue vs. Pass-Thru Support Revenue

SOLD Labor Revenue refers to revenue earned directly from labor sold by the company. Pass-Thru support revenue refers to support-related activity that may require its own treatment within the pricing model.

Understanding which revenue stream is present matters because it affects whether a company is better aligned to FALIB-Mr, FALIB-Sr, or a hybrid framework that requires multiple breakeven paths before profit is applied.

GovCon Cost Structure

Total Cost Input (TCI)

Total Cost Input (TCI) is a cost allocation base used in government contracting to apply indirect rates across the full cost structure of a project or organization.

Under TCI, indirect costs such as overhead and G&A are applied to the total cost base, including direct labor, materials, and other allowable costs.

This method provides a comprehensive view of how indirect expenses are distributed across all cost elements, making it a common approach in GovCon pricing and compliance environments.

GovCon Cost Structure

G&A Rate (General & Administrative)

The G&A Rate represents the allocation of General and Administrative (G&A) costs across a company’s cost base.

These costs include executive management, accounting, legal, HR, and other business-wide expenses that support overall operations but are not tied to a specific project.

In GovCon, the G&A rate is applied using allocation bases such as Total Cost Input (TCI), Value-Added Base (VAB), or Single-Element structures.

Pricing Term

Hourly Sell Rate

The Hourly Sell Rate is the rate charged to the customer for labor and is built on top of the breakeven rate.

It includes all labor-related costs, indirect expenses, and adds profit margin on top of the fully supported breakeven structure.

If the sell rate is set too low, it can result in undercovered costs. If set correctly, it ensures that all obligations are met before profit is realized.

GovCon Cost Structure

Value-Added Base (VAB)

The Value-Added Base (VAB) is a cost allocation method that applies indirect rates to a reduced cost base by excluding certain pass-through costs.

Typically, subcontractor costs and materials are removed from the base, so indirect rates are applied only to value-added activities such as labor and internal operations.

This method is often used in GovCon to prevent distortion of indirect rates when large pass-through costs are present.

Labor Structure

Direct Labor

Direct Labor refers to wages and salaries paid to employees performing revenue-generating work tied directly to a job or project.

This includes base pay, overtime, and differential rates, forming the core labor cost used in estimating and pricing.

Labor Compliance

Adjusted Wages & Fringe Shortfall

Adjusted Wages reflect increases required to meet prevailing wage obligations such as Davis-Bacon.

A Fringe Shortfall occurs when required fringe benefits are not fully covered, creating additional cost exposure that impacts total labor burden.

Labor Cost

Burden & Fringe

Burden & Fringe includes all employer-paid labor costs beyond wages, such as FICA, Medicare, workers’ compensation, PTO, health benefits, and retirement contributions.

These costs must be applied correctly to labor to ensure accurate breakeven and pricing models.

Labor Structure

Indirect Labor

Indirect Labor includes wages and salaries not directly tied to a specific job, such as administrative, clerical, and office personnel.

These costs are typically allocated through overhead or indirect rate structures.

Cost Structure

Operations Costs

Operations Costs include ongoing business expenses such as rent, software, fuel, insurance, and utilities required to run the company.

These costs drive overhead and must be properly included in forecasting and rate development.

GovCon Cost Structure

Indirect Rates

Indirect Rates are calculated percentages used to allocate indirect costs across labor or total cost bases.

Common examples include Overhead (OH), G&A, IR&D, and B&P, which support pricing, forecasting, and compliance.

Revenue Structure

Pass-Through Costs

Pass-Through Costs include expenses such as subcontractors, materials, equipment, and travel that are billed through to the client.

These costs may carry markup but require careful treatment to avoid distortion in rate calculations.

Labor Compliance

Ripple Impact

Ripple Impact refers to secondary increases in labor costs that occur when base wages are adjusted, such as under prevailing wage requirements.

These increases affect burden, fringe, and total cost structure, and are often missed in traditional estimating models.

GovCon Compliance

Allowable vs. Unallowable Costs

Allowable Costs are expenses permitted under contract or regulatory guidelines, while Unallowable Costs cannot be included in certain cost structures.

Proper classification ensures compliance, accurate rate development, and defensible pricing.

Coatings Estimating

Surface Preparation

Surface Preparation is the work required to clean, strip, sand, blast, repair, or otherwise prepare a surface before a coating system is applied.

In coating estimation, surface preparation is often one of the largest labor drivers because actual field conditions can greatly change production time.

Why it matters: if prep is underestimated, labor hours and margin can fall apart fast.
Estimating Term

Production Rate

A Production Rate is the amount of work completed in a given period of time, such as square feet per hour or units per labor hour.

In estimating, production rates are used to convert work scope into labor hours. Historical production timing can be used as a starting point, then adjusted for job-specific conditions.

Why it matters: production rates directly affect labor cost, schedule, and pricing confidence.
Coating Quality Term

Dry Film Thickness (DFT)

Dry Film Thickness (DFT) is the thickness of a coating after it has dried and cured.

DFT is checked to confirm that the correct coating system was applied and that the surface has the required level of protection without excess build.

Why it matters: DFT checks create real labor time and are especially important in aerospace and protective coating work.
Coating Inspection

DFT Gauge

A DFT Gauge is the tool used to measure dry film thickness on a coated surface.

Estimators should account for the time required to perform these checks because coating thickness verification is part of labor, not just quality control.

Coating Inspection

Micrometer Check

A Micrometer Check is a precision thickness verification step used to confirm coating build and surface compliance.

In aerospace coating work, these checks help verify that the substrate and finished system meet required thickness targets.

Why it matters: precision inspection slows production but reduces the risk of coating failure and rework.
Coating Structure

Coating System

A Coating System is the full set of coating layers used together, such as primer, intermediate coat, and topcoat.

The estimate must reflect not only the material used but also the labor, cure time, inspection, and preparation required for the full system.

Coating Process

Coating Application

Coating Application is the process of placing the coating material on the prepared surface using spray, roller, brush, or other approved methods.

Application speed changes based on method, surface shape, environment, and finish requirements.

Estimating Risk

Rework

Rework is labor and material spent correcting work that did not meet requirements the first time.

In coating work, rework may include sanding, re-cleaning, re-blasting, recoating, or repeating inspection steps.

Why it matters: rework destroys production assumptions and can double the labor on the same area.
Pricing Structure

Cost Structure

Cost Structure is the way labor, burden, overhead, indirect rates, pass-through components, and other business costs are organized inside a pricing model.

A strong cost structure helps estimators understand where breakeven ends and profit begins.

Estimating System

Production Assembly

A Production Assembly is a structured estimating component that combines labor logic, materials, and pricing assumptions into one repeatable assembly.

In BreakEven+™, teams can use historical production timing, material pricing, and markup by COGS, then adjust the assembly for unique job conditions.

Why it matters: assemblies help contractors standardize good estimating logic without losing flexibility.
Estimating Input

Historical Production Rates

Historical Production Rates are production assumptions based on past job performance.

These rates can be useful as a starting point, but they should still be adjusted for special conditions such as corrosion, access, compliance, or inspection intensity.

Platform Value

Real-Time Cost Intelligence

Real-Time Cost Intelligence means the ability to see current cost structure, labor impact, and pricing relationships inside the estimating platform without waiting for outside analysis.

This gives contractors more control because estimates can be updated as business conditions change.

Why it matters: better visibility reduces the need to pay an outside analyst or consultant to revise cost logic.
Pricing Term

Profit Visibility

Profit Visibility is the ability to clearly see where profit is added, how much is planned, and where net margin lands after cost structure and unallowables are considered.

Strong profit visibility makes pricing easier to explain and defend.

Pricing Term

Markup vs. Margin

Markup is the amount added to cost to create a selling price. Margin is the percentage of the final selling price that remains as profit.

These are not the same. Confusing them can distort the estimate and create false confidence in pricing.

Pricing Term

Cost of Goods Sold (COGS)

Cost of Goods Sold (COGS) includes the direct costs required to deliver the work, such as labor, materials, and other direct job inputs.

Some companies apply markup by COGS category so labor, materials, and pass-through items can be priced differently.

Revenue Structure

Pass-Through Components

Pass-Through Components are cost items that move through the estimate and may carry a blended markup or separate pricing treatment.

These often include subcontracts, materials, equipment, travel, or other third-party cost elements.

Marine Coatings

Marine Corrosion

Marine Corrosion is deterioration caused by saltwater exposure, moisture, and marine conditions.

In marine coating estimating, corrosion severity can greatly change prep time, abrasive use, and labor hours.

Marine Coatings

Dry Dock

A Dry Dock is a controlled facility where a vessel is taken out of the water for inspection, maintenance, repair, or coating work.

Dry dock access can improve visibility, but it also adds facility cost, scheduling pressure, and time-sensitive production demands.

Marine Coatings

Hull

The Hull is the main outer body of a ship or vessel.

In marine coating work, the hull is one of the primary surfaces requiring corrosion protection, surface preparation, and coating system control.

Aerospace Coatings

Aerospace Coating System

An Aerospace Coating System is the approved combination of primers, intermediate layers, topcoats, and process steps used on aircraft surfaces.

These systems often require tight environmental control, thickness verification, and documented compliance.

Aerospace Coatings

Aircraft Surface Preparation

Aircraft Surface Preparation includes stripping, sanding, masking, cleaning, and other steps needed to prepare aircraft surfaces for coating.

Prep quality directly affects coating bond, finish quality, and inspection outcome.

Aerospace Coatings

Non-Destructive Inspection (NDI)

Non-Destructive Inspection (NDI) is a method used to identify cracks, corrosion, or damage without harming the part being inspected.

In aerospace environments, NDI can add important labor and schedule impact to coating estimates when hidden damage is suspected.

Aerospace Coatings

Stress Corrosion Cracking (SCC)

Stress Corrosion Cracking (SCC) is a form of material damage caused by the combination of stress and corrosion.

In aerospace work, SCC can change a simple coating job into a larger repair and inspection event.

Aerospace Coatings

Hangar Environmental Controls

Hangar Environmental Controls are the humidity, temperature, airflow, and containment conditions needed to support aerospace coating work.

These controls affect cure time, finish quality, bond performance, and daily production rate.

Core Pricing Term

Labor Burden

Labor Burden is the added cost on top of direct wages. It usually includes payroll taxes, workers’ compensation, benefits, paid time off, insurance, and other employer-paid labor costs.

Labor burden helps show the true cost of employing labor instead of looking at wages alone.

Why it matters: if labor burden is missed or understated, the estimate may look profitable while the real labor cost is still underpriced.
Cost Structure

Labor Cost Build-Up

A Labor Cost Build-Up is the step-by-step process of building a labor rate from wages into a fully supported labor cost.

This build-up can include direct wages, labor burden, overhead, support costs, and other recoverable business structure before profit is added.

Why it matters: a clean labor cost build-up makes it easier to understand where breakeven ends and where markup begins.
Estimating Term

Estimate Structure

Estimate Structure is the way an estimate is organized so labor, materials, assemblies, burden, overhead, and profit can be seen clearly.

A strong estimate structure helps contractors price work in a consistent way and review estimates without losing track of how the final rate was formed.

Why it matters: when the estimate structure is weak, cost can be hidden, duplicated, or left out.
Estimating System

Material Assembly

A Material Assembly is a structured estimating component used to group materials, supplier pricing, and markup logic into one repeatable assembly.

Material assemblies can help teams manage pricing by cost category and keep material logic consistent across estimates.

Why it matters: material assemblies improve speed, consistency, and control when pricing materials by COGS or markup category.
Coatings Estimating

Coating Cost Estimation

Coating Cost Estimation is the process of calculating the labor, materials, preparation, equipment, and business cost required to complete coating work.

Good coating cost estimation depends on more than square footage. It also depends on surface condition, production rates, inspection, and environment.

Why it matters: coating estimates fail when cost is built from averages instead of true field conditions and full cost structure.
Coatings Estimating

Industrial Coating Estimating

Industrial Coating Estimating is the process of pricing coating work for plants, tanks, structural steel, equipment, piping, and other industrial environments.

It often requires close attention to access, safety rules, shutdown timing, production rates, and preparation needs.

Why it matters: industrial coating work can look similar on paper while carrying very different labor and support costs in the field.
Coatings Estimating

Coating Project Cost Drivers

Coating Project Cost Drivers are the main factors that increase or reduce the cost of a coating job.

Common cost drivers include surface preparation, corrosion severity, labor burden, production rates, access limits, inspection steps, environmental conditions, and rework risk.

Why it matters: when estimators know the real cost drivers, they can price the job around actual risk instead of broad averages.
Estimating System

Production Assembly

A Production Assembly is a structured estimating component that combines labor logic, production assumptions, materials, and pricing inputs into one repeatable assembly.

In BreakEven+™, teams can use production assemblies with historical production rates, material pricing, and markup by COGS, then adjust them for special job conditions.

Why it matters: production assemblies help estimators standardize good estimating logic while still allowing flexibility for unique field conditions.
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